Sunday, March 09, 2008

Moms and Pops

Went out to breakfast this morning, and had no trouble deciding where to go. Could have been Cracker Barrel or any of several chains. There was one place we hadn't been for a while, and figured it was about time we did. It's a small "Mom and Pop" restaurant on the corner called The Pancake Station. They have a simple down home setup, an excellent staff, and a very efficient operation. Really has a homey atmosphere, with booths around the perimeter of the room, and 4-seater square tables filling the interior. Nothing extravagant, nothing trendy. Service is personal and friendly from the boss man to the wait staff right down to the table cleaners. They practice the K.I.S.S. philosophy - "Keep It Simple, Stupid". Every employee has a 2-way radio in their ear so that they can tend to the patrons' needs or clean tables as soon as the need is there. All this directed by one man at the door, overseeing things. So simple and efficient! I love the little mom-and-pop establishments.

1 comment:

Shelley said...

It always heartwarming to know that people can have their own successful business and compete with the chains. They usually do offer better service and food too.