Tuesday, June 24, 2008

*** Suspicious Person Update ***

Further research on my part has found that:

Apex in Berkley, CA, is not the company in the post below. They have had many calls about the APX Alarm in Provo, Utah. These are different companies. APX will even try to associate themselves as a partner or subsidiary of Honeywell. They are not. They only use some of Honeywell's equipment. There is no affiliation of any other kind. They are a completely different company with no corporate ties, even though their logos on shirts, etc., have the name "Honeywell" under their own. APX has only been in business since 2005, according to internet searches, and is trying to ride in on the coattails of Honeywell's reputation and longevity.

"From New York City, Honeywell corporate spokesman David Gottlieb says emphatically that his company does not employ door-to-door salespeople. Honeywell does not sell directly to homeowners, he points out. Instead, the company sells to thousands of independent dealers who utilize many kinds of sales promotions. Some sell from storefronts, some through newspaper ads, and some by going from home to home. Honeywell provides guidelines about how its logo and trademark can be used, he says, and has standards that prohibit anyone from representing themselves as agents of the company. If Honeywell knows of questionable practices, Gottlieb says, it will investigate the dealers involved and correct the problem." (Honeywell's contact information can be found HERE.)

I called APX in Provo this afternoon at 800-430-2077, asking if they had a local office here. The lady said "Yes". She asked if someone called on the house, and I said "Yes" and asked for the number of the local office. Then the story changed. She told me that they only had a temporary office here through the summer. I again asked for the number. She then told me that all they have are representatives with cell phones, but the "bosses" are there in Utah an asked if I wanted to talk to the one that has this area. I saw what was going on and just said "No, thank you for your time" and immediately hung up.

I did some more research by Googling "apx alarm problems" and got a lot of bad stuff on them. Allegations and claims of not answering alarms they are supposed to be monitoring, to running a scam and preying on the elderly. Google it yourself and do your own research. Remember, it's "APX Alarm Security Systems" or "Apex Alarm LLC" of Provo, UT - not Apex Alarm of Berkley, CA.

As with any door-to-door salesmen, if any of APX's door-to-door salesmen call, do not let them pressure you into anything. If you have an alarm system already, do not give them any information about it. Research these guys first, before you do anything. You may want to consider staying with the big names like ADT, Brinks, etc.

From here on out, if APX shows up at my door they will be tresspassing and I will call the police on them again.

Caveat Emptor: Let The Buyer Beware!

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